Agent Ops
Support Copilot Running
Customer support agent · GPT-4o · Deployed Jun 12, 2026
12.6%
0
Total Runs
0.6%
0%
Success Rate
0.2s
0s
Avg Latency
6%
$0.038
Avg Cost / Run
Runs & Success Rate — Last 14 Days
Configuration
ModelGPT-4o
Temperature0.3
Max
Steps12
MemoryEnabled
Human
HandoffEnabled
Enabled Tools
knowledge_search
ticket_update
order_lookup
send_email
escalate
Latency Distribution
Recent Runs
| Run | Task | Duration | Tokens | Status |
|---|---|---|---|---|
| #RUN-9482 | Resolve ticket #4821 — refund query | 2.1s | 1,842 | Success |
| #RUN-9481 | Order status lookup #ORD-7838 | 1.6s | 920 | Success |
| #RUN-9480 | Draft reply — shipping delay apology | 3.4s | 2,410 | Success |
| #RUN-9479 | Escalate ticket #4809 to human agent | 1.2s | 640 | Handoff |
| #RUN-9478 | Knowledge search — warranty policy | 8.2s | 3,180 | Timeout |